Location: RMS » Privacy policy

Privacy policy


Privacy Notice
(Fair Processing Notice)

Data Controller: Railway Moulds and Services (‘RMS’)

Policy

RMS may from time to time collect, hold, and process personal information (for the purposes stated below). It will not share this information with 3rd parties or any other party that is not relevant to the services provided by RMS. Exemptions to this policy under the Data Protection Act, 1998 (DPA, 98), may apply.

How we use your information

RMS will only use the information that we collect through discussions, emails, and letters or via our website, for the following purposes:

  • to provide information on the services we provide;
  • administration of job applications and current or former employees.

Logging visitor information using Cookies

Updated EU regulations require us to provide site visitors with a description of the purpose of cookies and how they are used on our website. The regulations also require site visitors to consent to cookies being stored on their computer, laptop, tablet, or mobile device.

We use cookies to monitor how our website is used and to ensure that we give visitors the best experience we can. These cookies are anonymous and do not collect or hold personal information.

For more information, please view our full cookie policy.

Taking part in surveys

From time to time RMS may conduct surveys for example; in order to gauge customer satisfaction. The results of these surveys will be for RMS’s business administration purposes only and will not be shared with any other party.

Complaints

RMS strives to meet the highest standards when collecting and using personal information. For this reason, it takes any complaints that are received about this very seriously.

RMS encourages people to bring any concerns to its attention if they think that the collection or use of information is unfair, misleading or inappropriate.

Disclosure of personal information

Individuals can find out if RMS holds any personal information by making a ‘subject access request’ under the DPA, 98. If information is held about you it will:

  • give you a description of the information;
  • tell you why RMS is holding it;
  • tell you who it may be disclosed to; and
  • let you have a copy of the information in an intelligible form.

If you wish to make a request to RMS for any personal information it may hold, you will need to put the request in writing addressing it to our Data Protection Officer at the address below.

If you agree and once identification has been confirmed (in-line with the DPA, 98) RMS will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If RMS holds information about you, you can ask us to correct any mistakes by, once again, contacting the Data Protection Officer.

Links to other websites

This privacy notice does not cover any links to other organisations that RMS may add to its website. You are strongly advised to read the privacy notices of these organisations.

How to contact us

Please use the contact form on this website to contact us.

RMS has supplied us with the plant and machinery for manufacturing 1,000 sleepers per day, with an 8 gang mould system in long line process. The plant was installed by their technicians in 3 months, and they also helped in training the local workforce to operate the various machines. The plant is working satisfactorily and automated with minimal manual intervention.

Niraj Sinha, Chief Executive, GPT Concrete Products South Africa (Pty) Ltd